At Pretty Pearl, all orders are processed on a prepaid basis only.
Cash on Delivery (COD) is not available.
We encourage customers to read product descriptions carefully and request additional images or details via Instagram DMs before placing an order.
🚫 No Returns / No Exchanges
Due to the nature of our curated collection and limited stock availability, we do not offer returns, exchanges, or refunds.
Returns are applicable in certain conditions only. If you need to return/exchange it for another item, send us an email at support@prettypearl.in.
📦 Order Confirmation
Orders are confirmed only after successful payment
Once confirmed, orders cannot be returned, or exchanged.
Please ensure all details are reviewed before placing an order.
👗 Product Details & Assurance
All pieces are carefully curated and quality-checked before dispatch.
Minor variations due to lighting, sourcing, or handling may be present.
Customers may request extra photos or videos on Instagram DMs for reassurance prior to purchase.
📌 Final Note
By placing an order with Pretty Pearl, you acknowledge and agree to this policy.
Shipping returns
To return your product, you should request return for the product to our email at support@prettypearl.in.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
For any return-related queries, contact us at support@prettypearl.in within 1 hour of receiving your order.